FAQ

SoleSavy is a membership-based service built on community and dedicated to reshaping how sneaker enthusiasts grow their collections, connect with others, and enjoy their passion. To learn more about our mission, please visit Solesavy.com/mission.

Our members use our services to purchase shoes from online retailers. Additionally, SoleSavy periodically offers limited sneakers to our members at retail prices. Our vetted members are also welcome to buy, sell, and trade with each other. In the near future, we’re launching a new kind of sneaker exchange platform to help members trade confidently and avoid resell and associated fees.

SoleSavy was created by Dejan Pralica, the co-founder of Kicks Deals (USA and Canada) and his business partner Justin Dusanj, who combined have over 20 years of experience in the sneaker industry working with brands like Nike, Jordan, adidas, Puma, Under Armour and more.

Follow us on Twitter, Instagram, and LinkedIn as we regularly post updates on sneaker releases, giveaways, and company news. 

Our community is for every type of sneaker enthusiast, from OG’s to newcomers. Please note that we only accept people who are passionate about sneakers and reject those who are looking to exploit sneakers to make money with bots or reselling. 

Our services work best if you have an address in the US or Canada. Depending on your location and shipping methods available, you may not be eligible to purchase shoes. 

For more information on why you should join, please visit Solesavy.com/membership-benefits.

When you join SoleSavy, you’ll be invited to a private messaging platform where communication is instant and organized between SoleSavy’s full-time staff and our members. Our channels cover everything from important releases, retailer and brand monitors, transactions with other members, and so much more. We build our communities in cohorts, to maximize the feeling of community and help you make genuine connections.

The moment a sneaker is made available to buy online at a retailer, our sneaker monitors detect it and send instant links to our members to purchase. These notifications are sent faster than any human can tweet or share, thus giving you a major advantage over the competition. 

We monitor nearly 100 websites around the world such as KITH, Livestock, Haven, Sneaker Politics, UNDFTD, Hanon, One Block Down, END Clothing, Mr Porter, Tres Bien, and many more. We also monitor brands like Nike, Supreme, New Balance, Fear of God, Aimé Leon Dore, KAWS, Palace, and more.

Add to Cart links, known as ATC links, are links sent by our sneaker monitors that take you directly to the payment page for your specific size, thus minimizing time to checkout.

We work with retailers and brands around the world to secure promotions and always-on discounts for our members. In the past, SoleSavy members have shopped 25% off Jordans on release day and 30% off at boutiques in the US. If you’re interested in offering or promoting your product to our members, please reach out to press@solesavy.com.

We help our members stay on top of all releases, even those that are unanticipated aka “shock drops.” This includes surprise releases for Jordan, Off-White, Yeezy, Travis Scott collaborations and more. 

Members use the SoleSavy app to easily manage sneaker raffles, enter into our members-only contests, and read our release guides. If you’re not a member, you can still use the app to read the latest sneaker news, track upcoming releases, and shop from a curated collection of sneakers for retail or less. 

No, we do not resell sneakers or condone reselling sneakers for profit. However, SoleSavy does periodically offer limited sneakers to our members at retail. 

No, we do not guarantee members will be able to purchase every product, every time. We equip you with everything to give you the competitive advantage, but your success depends on your willingness to learn and your effort on each release.

For all member questions and support, please please log in with your SoleSavy account and visit the member FAQ. If you have trouble logging in, please email us at support@solesavy.com.

Yes, you are free to cancel anytime but your subscription will not end until the current billing cycle completes.

No, we do not offer refunds for memberships or purchases in our store. All sales are final.