Yeezy Apparel LLC and several California district attorneys have reached a $950K settlement over a consumer protection lawsuit.
Though most — if not all — companies face some shipping delays due to COVID-19, California state law requires that internet orders be shipped within 30 days unless disclosed otherwise. If the company can’t ship in that timeline, the company must inform customers about the expected length of the delay and offer refunds.
“No one wants to wait a long time for their online order to arrive,” said Alameda County District Attorney Nancy O’Malley said in a statement. “When companies fail to follow the law, my office will take steps to ensure they do.”
O’Malley and three other district attorneys alleged that companies engaged in “unlawful business practices” by not shipping items in a timely manner, according to San Francisco’s CBS affiliate KPX 5.
O’Malley added that the settlement also prohibits companies from “making untrue or misleading statements about the time it takes to ship products and from violating the laws relating to the shipping delays.” Future customers will be refunded if items aren’t shipped promptly.
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